GO I.T. offers it's clients a fixed price service, based on the number of desktops, servers and other network devices in the office. It is a proactive approach to IT, focusing on keeping systems as healthy as possible and preventing issues before they arise.

Below is a summary of the levels of service we provide and the inclusions of each.

Monitoring of System Health
Updating and Patching of applications including Flash, Adobe Reader, iTunes, Firefox, Java, Skype + others
Access to the GO I.T. Service Ticketing System
Discounted Rate for Labour not included in package
Priority Service for Clients on Managed Services
Monitoring of System Health + Preventative Maintenance for optimal system performance
Business Hours Phone and Remote Support Included *
Business Hours Onsite Support Included *
Installation of Critical Windows Updates
Scheduled Installation of Security and recommended Windows Updates
Spybot anti Spyware and Malware *
Warranty support of Hardware Supplied by GO I.T.
In Event of Hardware Failure, Business Hours Recovery of Data and Reinstallation of Operating System
1st hour of Labour to Setup New Desktop Hardware supplied by GO I.T. included
2 Hours of Labour to Setup New Desktop Hardware supplied by GO I.T. included
Monitoring Critical Server Uptime
Monitoring Critical Server Free Space
Server Backup Management
Internet Bandwidth Usage Monitoring
Virus Protection Management
Regular UPS Battery Checks
1st 30GB Offsite Backup Storage included * NB: Minimum Software and Hardware Requirements
Individual Desktop Backup included * NB: Minimum Software and Hardware Requirements
Annual Antivirus Renewal for each Server and Desktop on Platinum Service included (renewals only)
Annual Verified Server Web Certificate included
Hosted Email and Spam Filtering